Shipping Policy – Woof & Me B.V.

1. Processing Time

• Orders are processed within 2–5 business days after payment.

• You will receive a confirmation email once your order has been shipped.

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2. Shipping Times

• Standard delivery usually takes 7–21 business days, depending on your location and the product ordered.

• Delivery times may vary due to factors outside our control (customs, local postal services, holidays, etc.).

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3. Shipping Costs

• Shipping fees are calculated at checkout and shown before you complete your order.

• Some products may include free shipping, which will be indicated on the product page.

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4. Tracking

• Most orders include a tracking number, which will be emailed to you once available.

• Tracking updates may take a few days to appear after shipment.

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5. Split Shipments

• To ensure faster delivery, items from the same order may arrive in separate packages.

• Each shipment will have its own tracking number.

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6. Customs, Duties & Taxes

• International orders may be subject to customs duties or import taxes, depending on the regulations in your country.

• These charges are the responsibility of the customer and are not included in the purchase price or shipping costs.

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7. Delivery Issues

• If your order has not arrived within 30 business days, please contact us at hello@woofandme.nl and we will investigate.

• Please ensure your shipping details are correct when placing an order. Woof & Me is not responsible for lost packages due to incorrect addresses provided.

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📧 Questions? Reach us anytime at hello@woofandme.nl.